Problem Space

Statement goal- Trainers need an efficient way to manage their clients. Its very easy for clients to get side tracked or fall of the horse when pursuing a fitness goal. I hope to bridge the gap between the trainer and the client by providing a good system for client management in a client management fitness app or feature.  

1. I want to understand common challenges trainers face when trying to manage a busy schedule for a client

2. I want to identify frustrations clients experience when following a fitness routine

Participant Demographics:

• Individuals aged 18 to 75 years.

• Residents of metropolitan or suburban regions.

• Persons engaging with a personal trainer one to three times per week or bi-weekly.

• Inclusion of participants representing diverse genders.

• Inclusion of participants with disabilities.

• Inclusion of participants representing diverse ethnicities.

        Interview Questions

1. What is your current work schedule? How do you manage your responsibilities as a trainer and ensure client accountability within that schedule?

2. Do you utilize artificial intelligence tools in your work?

3. Do you encounter any difficulties in following up with client frequency of check-ins?

4. Describe your client management process. How does this process affect you emotionally? Are there any obstacles encountered?

5. Are there any challenges you face?

6. How do you establish appropriate client expectations?

7. In what ways do client expectations sometimes diverge from reality?

8. How do you believe technology could address some of these challenges?

Interviewers (9)

Keith fine (Personal Trianer)

Danielle K. (Personal Trainer)

Aimee S. (Personal Trainer)

James S. (Personal Trainer)

Jesse M (personal Trainer)

Andrea s (personal Trainer)

Alice L (Personal Trainer)

Samantha J (personal Trainer)

Kenny G (personal Trainer)